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Need help verifying identity with Truid?

Check out our User Guide, FAQ or send us a Support Request.

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FAQs

How can we help?

Describe your problem to us, and we will help solve the issue or guide you through the process.

Support request

Please provide as many details as possible. Include what you were doing when the problem occurred, the type of error you encountered, whether you were trying to sign up or verify your identity with a specific service, and the type of ID document you were using.